Please pay attention to our terms and conditions, as well as information on privacy and legal notices.
A non-refundable deposit of 30% of the cruise is due at time of booking. The full amount of the cruise must be paid 30days before the departure.
We recommend the taking out of a full trip cancellation insurance policy.
We reserve the right to alter the program for reasons of bad conditions, objective dangers or insufficiently fit participants (an alternative date will be proposed).
We do not accept responsibility for delays caused by waterways flooding’s or exceptionally high rivers or any navigational works or other circumstances and we reserve the right to restrict or to make any necessary changes to the itinerary of our tour.
We disclaim any liability for theft, or damages of the property of our guests through the hands of a third person with the result of injuries or accidents.
We should not be held liable for damages caused by technical, political or economic events; this is regardless of whether these damages are caused by force majeure or natural phenomena, or whether they arise through statutory regulations, orders of higher authorities at home or abroad or other events for which we cannot be held responsible.
Our boat “Châu” is privately owned and operated by Carsten (the Captain) and Rosy Châu, wine consultant and experienced in hospitaly.
Our private insurance may not cover passengers careless or unconscious behavior on board.